VOLUNTEER & PROGRAM SUPPORT STAFF (PART-TIME)

Under the leadership of the Program Directors, this role will provide direct support in the specific area of afterschool programming, including set-up and tear-down, front desk support, interacting with students after school and on Friday nights, and providing administrative support for the part-time Volunteer Coordinator. This position will work 20-29 hours per week during afterschool hours and every other Friday night.

ABOUT OUR CULTURE:

The Bridge Teen Center is an innovative, nationally-recognized nonprofit teen community center that provides free holistically-designed afterschool programs and events. We were founded on and are driven by our Christian principles, and we provide a fast-paced, family-like work environment. Since 2010, we have served more than 13,800 different students from 128 neighboring communities. Our employees are referred to internally as “Gladiators” because we fight for the students we serve on a daily basis, and we adhere to the following values:

VALUES WE FIGHT FOR…

WHICH PRODUCES…

Genuine RELATIONSHIPS

A fun, family-like, welcoming environment.

Create & ELEVATE

Innovation and quality of service.

Heart of SERVICE

Loving environment that fosters meaningful relationships and connections.

Doing things with PURPOSE

Intentional and holistic outcomes.

Attitude of EXCELLENCE

The “WOW” factor.

Teamwork and COLLABORATION

Supportive environment that consistently executes with excellence.

APPLICATION REQUIREMENTS:

We are seeking someone with a genuine call to work with students, a heart of service, and strong organizational skills. Must be passionate about loving and serving teenagers, with a strong desire to grow in that service as part of a high functioning team. Strong personal integrity and communication skills are required.

RESPONSIBILITIES AS A TEAM MEMBER INCLUDE:

  1. Regularly pray for the organization, our leadership, and those we serve.
  2. Responsible for helping set up and clean up after events and programs and help close center.
  3. Oversee activity on the floor as assigned during after school hours.
  4. Welcome and direct volunteers and interns for scheduled program and after school positions.
  5. Provide administrative support to the part-time Volunteer Coordinator in the areas of processing volunteer/intern applications, preparing training materials, maintaining scheduling and other onboarding needs.
  6. Intentionally interact and build relationships with volunteers during student hours, providing valuable feedback to the part-time Volunteer Coordinator and Program Directors as needed.
  7. Provide support in the execution of the Volunteer Retention Plan and with volunteer appreciation efforts.
  8. Welcome and assist with student membership needs & lead students to assigned program to insure a safe, warm, and learning environment.
  9. Make introductions, help kick-off, and monitor programs to maintain flow during after school.
  10. Provide information and guidance to parents or adults in keeping with our safety policies during student hours.
  11. Help build intentional and influential relationships with teens and manage student behavior.
  12. Participate in Student Care Plan by communicating student situations or behavior that needs special attention.
  13. Work with other staff in providing feedback for creating new program ideas and events.
  14. Support in the on-boarding of new students by making calls / mailings to parents and welcoming them and answer general questions regarding membership and participation.
  15. Other duties as assigned by the Program Directors.

MUST POSSESS:

  1. A heart that is committed to pouring into the lives of teenagers.
  2. True passion for the concept and mission of The Bridge Teen Center.
  3. Desire to learn more about the interests and needs of teenagers on an ongoing basis.
  4. A desire to be part of an entity that brings community together.
  5. Positive, authentic, and able to connect with parents, students and visitors.
  6. Ability to be a forward thinker and not rest in routine.
  7. Outwardly-focused and team-oriented mentalities.
  8. Strong and positive communication skills – both verbal and non-verbal.
  9. Strong organization and time management skills.
  10. Willingness to work hard at completing all tasks with excellence.
  11. Ability to clearly communicate issues before they become problems.
  12. Friendly, responsive and patient approach.
  13. Ability to develop authentic relationships with a wide variety of audiences.
  14. Personal and professional integrity (even in social and online settings).
  15. Sense of humor.

NEXT STEPS:

Applicants should complete the online application and submit their resume. Must be able to commit to a schedule that provides support during after school hours and every other Friday night. No phone calls or visits.

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