Sales Associates are responsible for ensuring all guests have an extremely positive impression of (and experience shopping at) The Bridge Thrift Store. They will work alongside the Co-Founder/Store Director and Assistant Manager in serving guest needs, creating a community atmosphere and supporting the sales floor. This position is open to high school students who are at least 16 years old. 15-20 hours/week position. 

POSITION SUMMARY:

  • Consistently provide a friendly and welcoming environment for guests by greeting and thanking them; as well as quickly responding to guests’ inquiries and needs. 
  • Follow all protocol and efficiently record transactions at the Cash Register Point of Sale (POS), accept money (or credit card) for purchases and provide accurate/exact change. 
  • Serve as the face of the store at check-out, making sure all guests feel like difference-makers. 
  • Responsible for maintaining cash register area order and cleanliness. 
  • Continuously keeping the sales floor appearance tidy and organized, including organizing racks and shelves, arranging displays, dusting or vacuuming and stocking inventory. 
  • Help support and assist with training assigned volunteers and students on working the cash register. 
  • Provide leadership and display a heart of service in working with students to help them learn, grow, and accomplish their objectives. 
  • Other duties as assigned by the Co-Founder/Store Director.

MUST POSSESS:

  • Passion for the mission of The Bridge Teen Center. 
  • Strong, friendly and engaging verbal communication skills with an understanding of quality guest services. 
  • Outgoing personality and outwardly-focused mentality; Solid people skills. 
  • Ability to prioritize schedule, task and projects and meet necessary deadlines. 
  • Willingness to work hard at completing all tasks with excellence. 
  • Ability to clearly communicate issues before they become problems. 
  • Friendly, responsive and patient approach. 
  • Personal and professional integrity (even in social and online settings). 
  • Think clearly and creatively, especially when problem-solving. 
  • Sense of humor.