PROGRAM ADMINISTRATIVE COORDINATOR

The Program Administrative Coordinator reports to the Director of Afterschool Programs. This position is a key part of the program team, with the focus on detail administrative support, coordinating and organizing student events details. This position will also be responsible for daily opening the center and being the first impression to guests.

ABOUT OUR CULTURE:

The Bridge Teen Center is an innovative, nationally-recognized nonprofit teen community center that provides FREE holistically-designed afterschool programs and events for 7th-12th grade students. We were founded on and are driven by our Christian principles; and we provide a fast-paced, family-like work environment. Team members are referred to internally as "Gladiators" because we fight for the students we serve on a daily basis. As a team, we adhere to the following values personally and professionally:

VALUES WE FIGHT FOR…

WHICH PRODUCES…

Genuine RELATIONSHIPS

A fun, family-like, welcoming environment.

Create & ELEVATE

Innovation and quality of service.

Heart of SERVICE

Loving environment that fosters meaningful relationships and connections.

Doing things with PURPOSE

Intentional and holistic outcomes.

Attitude of EXCELLENCE

The “WOW” factor.

Teamwork and COLLABORATION

Supportive environment that consistently executes with excellence.

RESPONSIBILITIES AS A TEAM MEMBER INCLUDE:

  1. PROGRAM AND ADMINISTRATIVE FOCUS
    1. Responsible for opening the center and greeting all guests, and answering the phone.
    2. Provide all aspects of general administrative support. Excel, Google Workspace, custom database and Microsoft 365.
    3. Support program team in event logistics (school field trips), set-up/tear-down and other creative projects.
    4. Responsible for creating a fun café experience for students; shop for snacks, oversee beverage vendor, solicit for in-kind donations, organize and maintain café.
    5. Responsible for ordering, organizing, preparing and maintaining event and facility supplies and inventory systems.
    6. Responsible for follow-up and logistics of food vendors for Friday night events and other programs.
    7. Prepare reports and custom messages directed at students and parents for weekly program confirmation. Send high volume of messages via SMS messaging software.
    8. Confirm bus sign-ups by phone / text with parents of students for Thursday pick-ups each week.
    9. Responsible for communicating and notifying school of riders (school year only) and other bus ridership issues.
    10. Responsible for uploading and maintaining program information to the backend of the website.
    11. Provide support in student retention; including mailings and SMS text messaging.
    12. Lead and respond to program confirmation calls and voicemails in a positive manner, as needed.
  2. TEAM SUPPORT
    1. Regularly pray for the organization, our students, leadership, volunteers, and our community as a whole.
    2. Will collaborate with team in creating our annual Girls' Night In Signature event (spring event).
    3. Will support team in hosting tours and on boarding students for May Membership Month.

MUST POSSESS:

  1. Passion for the mission of The Bridge Teen Center.
  2. Strong organizational and time management skills.
  3. Outgoing personality and outwardly-focused mentality.
  4. Ability to prioritize schedule, task and projects and meet necessary deadlines.
  5. Willingness to work hard, self-led at completing all tasks with excellence.
  6. Ability to clearly communicate issues become problems.
  7. Friendly, responsive, balanced and patient approach.
  8. Ability to develop authentic relationships with teens, parents, volunteers, and co-workers.
  9. Heart for the spiritual, mental, physical and emotional growth of a teenager.
  10. Personal and professional integrity (even in social and online settings).
  11. Think clearly and creatively, especially when problem-solving.
  12. Sense of humor.

BENEFITS:

  1. Family Friendly hours working 9:30am - 2:30pm, Monday thru Friday. (This is not a work from home position.)
  2. Merchandise discounts at The Bridge Thrift Store.
  3. The teen center is closed on the following holidays: Presidents' Day, Good Friday, Memorial Day, USA Independence Day, Labor Day, Thanksgiving Day, Thanksgiving Friday, and the days between Christmas and New Years.
  4. Amazing team culture - Our team culture is supportive, energizing, and mission-driven. We show up for each other and for the teens we serve because the work we do truly matters. If you're looking to grow, connect, and create impact every day, you'll feel right at home here.
  5. Doing work that matters - The Bridge Teen Center is a local mission that positively impacts suburban teens. The Bridge Teen Center vision is to provide teens in 7th-12 grade a place to find hope, purpose and direction.

NEXT STEPS:

Applicants should complete the online application and submit their resume. Candidates selected to move forward in our process will take a personality survey, be asked for personal and professional references. No phone calls or visits.

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