POSITION SUMMARY:

  • Regularly pray for the organization, our leadership, volunteers, and the students we serve.
  • Oversee day-to-day retail operations and other daily tasks/projects as assigned by Store Director.
  • Lead and direct the overall team and sales during store operations and open the store one day per week. 
  • Consistently create a safe and welcoming environment for guests by greeting, assisting, and thanking; as well as responding to guest inquiries and needs in a time sensitive manner.
  • Demonstrate desired work ethic and expectation for overall team in the area of sales, merchandising, stocking, guest satisfaction, awareness and the overall presence on the floor. 
  • Responsible to maintain and effectively oversee the accuracy of recorded transactions at Point of Sale (POS).
  • Following protocol to maintain a clean, safe and organized store and back of the house environment.
  • Ensure all pricing, signage, impacts, and displays are creating the shopping experience with excellence and reflect The Bridge’s brand. 
  • Help maintain and elevate merchandise quality as well as consistency in pricing.
  • Help manage and control retail shrinkage.
  • Provide back of house support to all systems, including the overall process of donated items in order to maintain a flow of merchandise.
  • Provide support and oversee donation and pick-up scheduling/coordination as assigned by Store Director. 
  • Help meet annual budget and be responsible for tracking/recording day to day sales performance during shift.
  • Help implement marketing displays, floor plans, campaigns and sales promotions in a timely manner.
  • Provide ongoing training to student and adult store volunteers.
  • Other duties as assigned by the Store Director or BTC leadership. 

MUST POSSESS:

  • Passion for the mission of The Bridge Teen Center. 
  • 3+ years’ experience in retail setting and 1+ year in management position.
  • Strong organizational and time management skills; overall awareness of store at all times.
  • Strong, friendly and engaging verbal communication skills with an understanding of quality guest services. 
  • Strong leadership and management skills that can be balanced between staff, students, and volunteers. 
  • Outgoing personality and outwardly-focused mentality; Solid people skills. 
  • Ability to prioritize schedule, task and projects and meet necessary deadlines.
  • Willingness to work hard at completing all tasks with excellence.
  • Ability to clearly communicate issues before they become problems.
  • Friendly, responsive and patient approach.
  • Heart for the spiritual, mental, physical and emotional growth of staff, students, and volunteers. 
  • Personal and professional integrity (even in social and online settings).
  • Think clearly and creatively, especially when problem-solving.
  • Sense of humor.